Data We Collect and Why We Collect It
When you open an account with us, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. We collect this to process your deposits and withdrawals, verify your identity, and keep your account secure.
-
1
When you use our platform on a mobile browser or app, we also record device type, IP address, session timestamps and in-app navigation data. This helps us detect unusual login activity and protect your wallet from unauthorised access. We do not sell your personal data to
-
2
third parties. Payment transaction records linked to your bKash, Nagad or Rocket wallet are retained only as long as required for account verification and dispute resolution. If you contact our support team, the conversation record is stored against your account. Cookies and similar tracking tools are
-
3
active on our site; you can manage these through your browser settings, though some account functions depend on session cookies remaining active. Your use of the platform and any data we hold is always subject to applicable local law and the rules of eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.